Find answers to common questions about PromptPDF and its features.

General Questions

What is PromptPDF?

PromptPDF is an AI-powered document generation platform that allows you to create professional documents, letters, reports, and more using advanced AI models. You can generate documents from simple text prompts, edit them, and export them in various formats.

Is PromptPDF free to use?

PromptPDF offers a free tier with limited features and usage. Premium plans are available for users who need additional features, higher usage limits, or enterprise integration.

What types of documents can I create with PromptPDF?

PromptPDF supports a wide range of document types, including formal letters, job applications, resignation letters, academic papers, resumes/CVs, code documentation, book chapters, FAQs, presentation scripts, data reports, and legal documents.

How accurate are the AI-generated documents?

While PromptPDF uses advanced AI models to generate high-quality documents, we recommend reviewing and editing the generated content for accuracy, completeness, and appropriateness before using it for important purposes.

Technical Questions

Which AI models does PromptPDF use?

PromptPDF uses multiple state-of-the-art AI models including Qwen QwQ 32B, DeepSeek R1 Zero, OlympicCoder 32B, Gemma 3 27B, and others. Each model has different strengths and is optimized for different types of content.

What file formats does PromptPDF support?

PromptPDF supports exporting documents in PDF, Word Document (DOC), CSV, and Markdown formats. The primary focus is on PDF generation for professional documents.

Can I use PromptPDF offline?

No, PromptPDF is a cloud-based service that requires an internet connection to access the AI models and document generation capabilities.

Is there an API available?

Yes, PromptPDF offers a comprehensive API that allows you to integrate AI-powered document generation into your own applications. See the API Reference for details.

Usage Questions

How do I create my first document?

To create your first document, navigate to the app page, select a template and AI model, enter your prompt describing what you want in the document, and click "Generate Document." See the Quick Start Guide for detailed instructions.

Can I edit documents after they're generated?

Yes, PromptPDF includes a powerful editor that allows you to make changes to your generated documents before exporting them. Click on the "Editor" tab in the preview section to access the editor.

How do I download my document as a PDF?

To download your document as a PDF, click on the "PDF" tab in the preview section, then click the "Download PDF" button at the top of the preview. The PDF will be downloaded to your device.

What if the PDF generation fails?

If PDF generation fails, PromptPDF automatically tries an alternative method. You can also click "Try Alternative Method" to manually trigger the fallback method. If both methods fail, try simplifying your document or removing complex formatting.

Account Questions

How do I create an account?

To create an account, click on the "Sign Up" button in the top right corner of the homepage. Enter your email address and password, then follow the verification process to complete your registration.

Can I use PromptPDF without creating an account?

Yes, you can use basic features of PromptPDF without creating an account. However, creating an account allows you to save your documents, access premium features, and increase usage limits.

How do I upgrade my account?

To upgrade your account, go to your account settings and click on the "Subscription" tab. Choose the plan that best fits your needs and follow the payment instructions to complete the upgrade.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. Navigate to the "Subscription" tab and click "Cancel Subscription." Your access to premium features will continue until the end of your current billing period.

Privacy and Security

Is my data secure?

Yes, PromptPDF takes data security seriously. All data is encrypted in transit and at rest. We do not store your document content longer than necessary to process your requests, and we never share your data with third parties without your consent.

Do you retain the documents I create?

By default, documents are temporarily stored to enable editing and exporting. If you create an account, you can choose to save documents to your account. You can delete saved documents at any time.

Can I use PromptPDF for confidential documents?

While we maintain high security standards, we recommend not using PromptPDF for highly sensitive or confidential information. For enterprise customers with specific security requirements, please contact us to discuss custom solutions.

Support

How do I get help if I have a problem?

If you encounter any issues or have questions not covered in this FAQ, you can:

• Check the documentation for detailed information
• Contact our support team at support@promptpdf.com
• Use the chat support feature in the bottom right corner of the app
• Visit our community forum to connect with other users

Do you offer training or onboarding?

Yes, we offer training sessions and onboarding assistance for enterprise customers. Contact our sales team at sales@promptpdf.com to learn more about these services.