This Privacy Policy describes how PromptPDF ("we", "our", or "us") collects, uses, and shares your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Use our document generation services
• Contact our support team
• Subscribe to our newsletter
• Respond to surveys or promotions

This information may include:

• Name and contact information
• Account credentials
• Payment information
• Content of documents you generate
• Communication preferences

Automatically Collected Information

When you use our services, we automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and settings
• Operating system
• Usage data and interactions with our services
• Performance data and error reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Document content is temporarily stored to enable editing and exporting. If you create an account, you can choose to save documents to your account, and you can delete saved documents at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Regulatory authorities, law enforcement agencies, and others as required by law
• Business partners with your consent

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. You can control cookies through your browser settings and other tools. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our services prior to the changes becoming effective.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: promptpdf@gmail.com

Last updated: March 19, 2025